The role of image and reputation as intangible resources in non-profit organisations: a relationship management perspective

The current research on relationship management primarily focuses on enhancing customer relationships through image or reputation in organisations. The resource-based theory portrays image and reputation as important intangible resources that are derived from combinations of internal investments and external appraisals. With this in mind, the role of image and reputation in value creation needs to be carefully delineated. In non-profit settings, stronger image and reputation are likely associated with higher quality of goods and services, better delivery of those goods and services, improved management of donations and funds, and improved outcomes (e.g., higher capability to make a difference in societies). Following a critical analysis of current literature with relevant examples, this paper argues that image and reputation are the keystones of non-profit organisations’ differentiation strategy. The resource-based theory suggests that resource factors represent a stronger explanation of differences in firm performance. Organisations are more likely to grow and develop higher performance potential if more resources are invested in image and reputation. By integrating several disparate resources, image and reputation as intangible resources can become more difficult to imitate and provide a more sustainable source of competitive advantage in organisations. Thus both image and reputation are likely influential elements that assist non-profit organisations in developing and managing relationships with external stakeholders, and thereby aid organisations in attracting important resources such as donations and volunteer support. The study findings contribute to the more general understanding of image and reputation from a relationship management perspective in the non-profit context. Thus, the paper adds a new dimension to the body of literature by arguing that image and reputation can be utilised as relationship management tools in non-profit organisations. However, image and reputation are external to organisations and volatile in nature. Non-profit managers must strategically develop relationship management activities in their organisations, with image and reputation being central

The Poisson’s ratio of the nucleus pulposus is strain dependent

Part of the Soft Tissue Biomechanics Session this presentation is to characterise the true Poisson’s ratio of the nucleus pulposus is strain dependen

Poisson’s ratio of nucleus pulposus tissue : comparison of experimental results with a biphasic poroviscoelastic finite element model

This presentation looks at Poisson’s ratio of nucleus pulposus tissue, comparison of experimental results with a biphasic poroviscoelastic finite element mode

Knowledge and learning capabilities in non-profit organizations: a relational capital perspective

Relational capital (RC) represents the knowledge and learning capabilities embedded in relationships external to an organization. The primary goal of this paper is to report preliminary findings through qualitative in-depth interviews collected from 35 senior executives in relation to their perceptions of RC in building knowledge and enhancing learning capability in 22 Australian nonprofit organizations. The findings revealed that RC was valued as the concept perceived to be able to assist nonprofit managers to conceptualize the development of knowledge and learning capabilities in external stakeholder relationships. However, the understanding and application of RC were substantially different to those contained in the literature. Scholars suggest that a balanced view of RC is essential when establishing external stakeholder relationships. The nonprofit managers often adopted a more focused relationship with key external stakeholders, which also happened to be primary fund providers for the organizations. Research implications of this theory-practice divide are discussed. Research limitations and future research direction are presented in the paper

The aerobic treatment of organic wastes and their use in industry

EThOS - Electronic Theses Online ServiceGBUnited Kingdo

Who are the Self-employed? A New Approach

Whilst the individual supply-side characteristics of the self-employed are well documented, the literature has largely neglected (or mis-specified) demand-side aspects. Our econometric framework, based on the parameterised DOGEV model, allows us to separately, and simultaneously, model supply and demand-side influences. We show that whilst individual characteristics are important determinants of type of employment contract held, there are important contract-specific factors influencing the contract an individual is employed under. Our results suggest that workers may be "captive" to particular types of employment because of the sectors in which they work, the number of hours they prefer to work and their ethnicity.self-employment, captivity

Who are the Self-employed? A New Approach

Modelling the incidence of self-employment has traditionally proved problematic. Whilst the individual supply side characteristics of the self-employed are well documented, the literature has largely neglected (or misspecified) demand side aspects. In this paper we present results from an econometric framework that allows us to separately, and simultaneously, model the supply and demand side characteristics that determine employment outcomes. We show that whilst individual characteristics are important determinants of the type of employment contract that individuals hold, there are also important contract specific factors that influence the nature of the contract an individual is employed under. Our results suggest that workers may be "captive" to a particular type of employment because of the sector in which they work, the number of hours they prefer to work and their ethnicity. The results are based on a new estimator, the parameterised DOGEV model, which allows for ordering and correlation in the observed alternatives, and for captivity within an observed alternative.Self-employment, captivity.

What is the Pensee Sauvage and is it still alive in Modern society?

The culinary process has changed somewhat down through the ages but not to any great extent. The raw materials are still similar but innovation and creativity has been applied to them to give the finished product varying degrees of taste, texture, sensory and aesthetic pleasure. Fundamentally the tools which we use to interpret or rate our food are the very same apparatus which animals use to define theirs. The anthropology of sensory perception is essentially the same for animals and man in an evolutionary perspective (Pasquet, Simmen & Pagezy, 2000). It reflects the capacity of the animal or primitive human mind to differentiate or detect simple odours and aromas such as esters or aldehydes present in food. Given these physical constraints we are therefore limited in how far we can develop our dining pleasure as our receptive tools cannot be replaced. Scientific knowledge is now being applied to dining in the realms of Haute Cuisine by which pleasure can enhance dining appreciation through the use of complementary systems, parings and electronic devices. Humans also exercise discretion in what we do and do not eat from a practical, nutritional or survivalist perspective but for conventional reasons, every society has done so. Creativity and innovation represent an area of culture where we have developed a specifically human arena or process to reflect our apprehension of nature. This creativity has been consistently applied to our diet down through the ages; this application has been in a very cyclical fashion with trends becoming popular, disappearing and latter re-merging. Innovation in the gastronomic field has been a gradual process

Doctor of Philosophy

dissertationHere I evaluate the relationship between the seismicity in the Yellowstone region, in particular the properties of the dominant earthquake swarms, and the three-dimensional Vp seismic velocity structure employing local earthquake tomography. The Yellowstone region averages ~1,500-2,000 earthquakes per year and ~40% occur in swarms. Two of the largest Yellowstone swarms have provided an important opportunity to better understand how and why swarms occur in Yellowstone and how they may be related to active volcanic and tectonic processes. The 2008-2009 Yellowstone Lake swarm consisted of ~800 events with magnitudes ranging from -0.5 ≤ MC ≤ 4.1 and was modeled by a migration at up to 1 km per day as an upper-crustal dike-intrusion of magma or magmatically-derived aqueous fluids. The 2010 Madison Plateau swarm exhibited over 2,200 earthquakes with magnitudes ranging from -0.6 ≤ MC ≤ 3.9 and may have occurred on structures at depth related to the nearby Hebgen Lake fault or may have been facilitated by the movement of hydrothermal fluids away from the Yellowstone caldera. Both swarms occurred during a period of caldera deformation reversal from uplift to subsidence and may be indicative of processes involving pressurized fluids escaping the caldera into the surrounding region, allowing the caldera to enter into a time of subsidence. These fluids are derived from the Yellowstone magma reservoir, a large body of crystallizing rhyolite magma that underlies most of the Yellowstone caldera. To better understand the extent and composition of the Yellowstone magmatic system, we have used data from the Yellowstone Seismic Network from 1984-2011 to image the P-wave velocity structure of the Yellowstone crust using local earthquake tomography using the 83-station Yellowstone seismic network. P-wave tomographic images revealed a large, low P-wave anomaly with values up to -7% change from a background normal crustal velocity structure, underlying most of the Yellowstone caldera at depths of 5-16 km, notably ~50% larger than imaged in earlier studies. The low P-wave velocity body extends ~20 km beyond the caldera to the NE at depths of less than 5 km and has aerial dimension of 30 km wide and 90 km long